Content Categories NEWS Hybrid News Toyota Announces Special Service Campaign on Selected Prius Vehicles | Toyota Announces Special Service Campaign on Selected Prius Vehicles |
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| Written by Kacey Green | |
| Wednesday, 31 May 2006 | |
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Torrance, CA - Toyota Motor Sales (TMS), U.S.A., Inc., will launch a voluntary Special Service Campaign with the National Highway Traffic Safety Administration (NHTSA). The campaign involves approximately 170,000 sold Prius vehicles in the U.S. The condition does not involve any hybrid components. In certain 2004 through early 2006 model year Prius vehicles, due to insufficient strength, a portion of the Steering Shaft Assembly may become loose or may develop a crack under certain operating conditions. The condition may occur if the steering wheel is turned forcefully to the locked position at low speed or the tires make contact with a roadside curb while driving. There have been no reported cases of accidents or injuries related to the affected vehicles, and no cases of this condition have been reported to Toyota in the U.S. Toyota will notify owners of the involved vehicles with a Special Service Campaign letter via first class mail beginning in mid-June. Owners are requested to contact their local Toyota dealer for diagnosis and repair upon receiving their notification. Replacement will be done at no charge to the owners of the vehicle. Customers with questions or concerns should contact the Toyota Customer Experience Center at 1-800-331-4331. (Many traditional vehicles have warnings about operation in full lock in the manual) I'm glad to see Toyota is acting proactively instead of covering this up like some other major manufacturers. By the way, we called it notice in the text above, from Toyota's Pressroom confirms Prius is both singular and plural. Kacey Green |
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| Last Updated ( Wednesday, 31 May 2006 ) |
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